Care and Maintenance Guide for Natural Stone Surfaces

Kitchen Countertops

  1. Cleaning the surface daily is a simple but effective way to maintain the beauty of the stone surface.  Dust can cause unattractive scratch patterns on the surface.
  2. Keep the surface free from clutter and loose debris.  Always remember to use a trivet, mat or placemat under a heavy or coarse object.
  3. Use a neutral household cleaner only.  Read the label of the cleaner before you apply.  Do not use cleaners with lemon, vinegar or other acidic agents on marble or limestone.  Using detergents that are designed for natural stone surfaces is recommended.  Do not use abrasive cleaners (usually in the form of white powder or thick cream) or steel wool no matter how fine it is.
  4. Keep the surface free from liquid or grease.  Do not leave gravy, sauce or food on the surface for a prolonged time.  Alcohol and acidic drinks can also erode the surface.
  5. Do not place hot items directly on the surface.  The stone itself can withstand the heat but the protective sealer remains susceptible.
  6. Have your stone resealed every one or two years, or when you notice the surface becoming dull or darkened.  As soon as you notice that liquid may have penetrated the sealer, please contact Alpha Stone for a resealing treatment promptly.
  7. Be mindful that countertops are not meant to withstand large or unevenly distributed amounts of weight.

Bath, Shower, Vanity Top and Other Wet Areas

  1. Minimize soap scum accumulation and water spots by using a sponge or squeegee to wipe off excess water after each use.  Clean with mild neutral cleaners.  Most of the bathroom cleaners contain ammonia which will eventually dull the stone surface.
  2. Limestone or marble surfaces should be treated periodically with special penetration sealer.
  3. Please contact Alpha Stone to arrange a professional cleaning and reseal treatment if the stone surface becomes dull.

Stone Floor Areas

Cleaning Stone Floors

  1. Dust frequently with soft, lint-free cloth or paper towel.
  2. Use only the flat, horse-hair attachment when vacuuming the surface.  Do not use power brush attachments as moving brushes can leave marks on the surface.  Be mindful that the vacuum cleaner’s wheels will also scratch the surface.
  3. Use only mild, neutral cleaners.  If in doubt, test the cleaner on a less-noticeable area before applying to the rest of the floor.
  4. Please contact Alpha Stone to arrange a professional cleaning and reseal treatment if the stone surface becomes dull.
  5. Sand, dirt and grit can damage the floor surface and leave unsightly marks.  Use a mat or area rug with soft backing in the entrance area.  Avoid using mat or area rug with a rubber backing as it may leave hard to clean stains on the surface.  Please also note the sole of some footwear can leave marks on the surface.

Spills and Stains

Clean any spill/s promptly with paper towel ideally blotting or using an inward circular movement. Wiping or mopping the area may spread the spill.  Flush the area with tap water and mild soap rinsing several times.  Dry the area thoroughly with a soft cloth.  Repeat if necessary.

For more information on care and maintenance of natural stone surfaces, we recommend the Marble Institute of America.

For more information on care and maintenance of engineered stone surfaces, we recommend theCaesarstone website.